Simplifying the lives of its customers! A simple motto that dictates personalized support, the highest quality service and various tailor-made solutions to offer limitless peace of mind to all its customers. Being accompanied by Groupe De Palma’s team is to experience the signature concierge service whether in a private or corporate capacity. An unforgettable and sought-after experience that you will not find anywhere else!

Personalized help and support remain at the very heart of the actions undertaken by Groupe De Palma. The values on which the very foundation of Groupe De Palma is based are reflected through behavior, discussions, services offered and the methods used by its team. These values are what motivates the concierges in their actions and through their strong willingness to help and offer you an unforgettable experience. Groupe De Palma’s values are broken down into 5 main areas, namely:
Discretion – Efficiency – Respect – Tailor-made service – Teamwork

Isabelle De Palma has a passion for business and a keen sense of listening and human contact. Inhabited by a desire to help others, in 2007 she founded ¨Your Personal Assistant¨ to meet the growing needs of individuals and businesses by allowing them to free their schedule. Her success with business and private clients continues to grow and, a decade later, the company will be renamed Groupe De Palma. This change of course will allow Isabelle to reach a greater number of clients while continuing to diversify and adapt her services to a growing demand. At the head of a multidisciplinary team, Isabelle is proud to offer what many people lack in our modern society: time!